Returns Policy
Refund Policy for Physical
Products
Thanks for purchasing our products at
tonygrangerauthor.com operated by Mentor Financial Services Limited.
In order to be eligible for a refund,
you have to return the product within 30 calendar days of your purchase. The
product must be in the same condition that you receive it and undamaged in any
way.
After we receive your item, our team
of professionals will inspect it and process your refund. The money will be
refunded to the original payment method you’ve used during the purchase. For
credit card payments it may take 5 to 10 business days for a refund to show up
on your credit card statement.
If the product is damaged in any way,
or you have initiated the return after 30 calendar days have passed, you will
not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact our customer support team.