Privacy Policy

Privacy Policy
Last updated: March 2026

Tony Granger is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or contact us. This policy applies to all visitors, customers, and enquiries made through this website.

1. Who We Are

Mentor Financial Services Limited
Company number: 04276209
Registered address: 11 Melbourne Rise, Bicton Heath, Shrewsbury, SY3 5DA
Email: tony@tonygranger.com
Telephone: +44 (0) 1743 360827

We are the data controller responsible for your personal data.

2. What Personal Data We Collect

We may collect and process the following personal information: Name, Email address, Telephone number, Business name, Enquiry or message content, IP address, Device and browser information, Website usage data. We do not knowingly collect special category data.

3. How We Collect Your Data

We collect personal data in the following ways: When you submit a contact or enquiry form, When you email or call us, When you browse our website, Through cookies and similar technologies.

4. Why We Use Your Data and Our Lawful Basis

Under UK GDPR, we must have a lawful basis for processing your data.

Purpose: Responding to enquiries | Lawful Basis: Legitimate interests
Purpose: Providing services | Lawful Basis: Contract
Purpose: Improving website performance | Lawful Basis: Legitimate interests
Purpose: Legal and regulatory obligations | Lawful Basis: Legal obligation

We do not use your data for automated decision making.

5. Cookies and Tracking Technologies

Our website uses cookies. Essential Cookies are required for the website to function and cannot be disabled. Non-Essential Cookies may include analytics or performance cookies. We do not place non-essential cookies until you actively consent. You can accept or reject non-essential cookies using our cookie banner and change your preferences at any time. Continued use of the website without consent does not constitute acceptance.

6. Who We Share Your Data With

We may share your data with website hosting providers, IT and security providers, and professional advisers where legally required. We do not sell your personal data. All third parties are required to process data securely and lawfully.

7. International Data Transfers

We do not intentionally transfer personal data outside the UK. If this changes, we will ensure appropriate safeguards are in place.

8. Data Retention

We retain personal data only for as long as necessary: Enquiry data up to 24 months, Contractual records up to 6 years, Legal and accounting records as required by law. Data is securely deleted when no longer required.

9. Data Security

We use appropriate technical and organisational measures to protect your data, including secure hosting, access controls, and regular system monitoring. No system is completely secure, but we take reasonable steps to protect your information.

10. Your Data Protection Rights

Under UK GDPR, you have the right to: Access your personal data, Request correction of inaccurate data, Request deletion of your data, Object to or restrict processing, Withdraw consent where applicable, Request data portability, Lodge a complaint with the Information Commissioner’s Office. To exercise your rights, contact us using the details above.

11. Children’s Data

Our website and services are not directed at children. We do not knowingly collect data from children under 16.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

13. Contact and Complaints

If you have any questions about this policy or how your data is handled, contact us at:
Email: tony@tonygranger.com | Telephone: +44 (0) 1743 360827.
You also have the right to complain to the Information Commissioner’s Office at www.ico.org.uk.